This privacy policy describes the types of personal information we collect and process, how we use it, how long we keep it, when it is shared, how you can manage it, and how we secure it. Our agreements with customers may also include provisions related to use and retention of personal information which, with respect to those customers, would take precedence over the general rules specified in this Privacy Policy.
In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.
Owner and Data Controller
Aifilia Inc.
2040 Martin Avenue
Santa Clara, CA 95050
Owner contact email: privacy@aifilia.com
What kinds of information do we collect?
We collect information related to individuals who access our products and services (our “Products”). This may include information to provide log-in credentials, to communicate with our customers and for billing and support purposes. This information may include names, email addresses, physical addresses, and phone numbers. For billing purposes, it may also include financial and payment processing information, including transaction information, bank or credit card account information, and authentication information. We also collect information related to individuals’ use of our Products.
How do we use this information?
We use this information:
• to communicate with our customers regarding their use of our Products,
• to provide technical support to our customers,
• to bill our customers and communicate with them regarding their accounts,
• to provide information and engage in marketing activities regarding our Products,
• to enable use of our Products
• to improve our Products
How long do we keep this information?
Information related to individuals who are contacted for marketing and promotional purposes is retained until they indicate they no longer wish to be contacted (e.g., unsubscribing from email solicitations).
Information related to individuals may also be deleted when the purpose for which the information was being used no longer exists.
When do we share personal information?
We do not sell or rent your personal information to third parties for purposes unconnected to our uses of the information described above. However, we may provide personal information to other parties to help us accomplish the uses described above. Such sharing of information includes:
• parties which we contract with to help us provide the Products, including subcontractors, agents and third party service providers (such as data centers).
We provide the third parties with the minimum amount of personal information necessary to fulfill the terms of the predetermined service or transaction, and none of these third parties are permitted to use your personal information except for the purpose of providing a specific service on behalf of Aifilia.
We may also provide information to third parties in connection with legal matters, which includes:
• providing information where we are legally obligated to do so (such as subpoenas or court orders),
• and in connection with the investigation, prevention or assisting law enforcement with respect to suspected or known illegal activities, fraud, threats, violations of our terms of service, or as otherwise required by law.
How can I manage my personal information?
You are in control of whether or not you give us personal information, and you are free at any time to ask us to delete any personal information you have provided. EU individuals have the right to access their personal information. Upon request, Aifilia will grant individuals access to personal information that it holds about them. Please contact us at privacy@aifilia.com to access, edit or delete your personal information. Please note that in the event of a deletion, Aifilia may need to retain some personal information for the period of time necessary for legal proceedings, legal or audit requirements or for settling your account.
If you want to opt out from receiving promotional email from Aifilia, send an email including your name and email address to unsubscribe@aifilia.com.If you receive an email using the Aifilia name that you suspect might be spam, please contact us at privacy@aifilia.com.
Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
Rights of EU Citizens Under the GDPR
If you are a citizen of the European Union you have certain rights relating to how others handle your personal information. These rights are:
1. The right to be informed how your personal information is being used.
2. The right of access your personal information and how it is processed.
3. The right to rectify personal information which is inaccurate or incomplete.
4. The right to erasure – also known as ‘the right to be forgotten’, this refers to an individual’s right to having their personal data deleted or removed.
5. The right to restrict processing, that is, the right to block or suppress processing of your personal data.
6. The right to data portability – this allows individuals to retain and reuse their personal data for their own purpose.
7. The right to object, in certain circumstances, to use of your personal data in a manner different from the purpose for which it was provided.
8. The right to prevent automated decision making or profiling based on your data without human intervention.
Compliance with the California Consumer Privacy Act
Aifilia complies with the California Consumer Privacy Act of 2018 (“CCPA”).
The categories of personal information we collect and the purposes for which they are used are set forth in this Privacy Policy. Aifilia will provide information regarding an individual consumer to that consumer upon a verifiable request sent to:
Privacy Officer, Aifilia Inc.,
2040 Martin Ave, Santa Clara, CA 95050 (privacy@aifilia.com)
We will comply with a request from a consumer to delete information concerning them subject to the exceptions in the CCPA. We do not sell personal information, as “sell” is defined in the CCPA. We will not discriminate in a manner which violates the CCPA against a consumer exercising his or her rights under the CCPA.
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time. You will be informed when changes take place. Whether or not you chose to receive notifications via email, our website will indicate when the policy has been altered.
You may access the current version at any time by clicking on the “Privacy Policy” link at the footer on our website. Your continued use of the Aifilia website or Products thereafter, serves as binding confirmation that you agree with such changes.